Customer Service Coordinator

A Day in the Life

The Customer Service Coordinator is a critical link between our customers, sales team, and operational departments, ensuring that customer demands are met with precision and excellence. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to manage the customer service responsibilities effectively.

Responsibilities:

• Handle order processing from order acceptance to invoicing, ensuring accuracy and timelines.

• Organize the continuous flow of goods and meticulously manage administrative preparation.

• Ensure customer-friendly handling of complaints and inquiries.

• Maintain regular contact with the warehouse and production planning teams to ensure seamless operations.

What you Bring

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.

• Proven experience in account coordination, customer service, or a related role in a manufacturing environment

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite and CRM software.

• Ability to work independently and collaboratively in a fast-paced environment.

• Detail-oriented with strong problem-solving skills.

There are plenty of reasons to work at EMPWR USA, such as:

• Innovative Environment: Work with cutting-edge production technology and help shape the future of food processing.

• Dynamic Role: No two days are the same, with a wide variety of projects and challenges.

• Growth Potential: Join a team that values your insight and is committed to continuous learning and improvement.

Ready to bring your expertise and passion for production to a growing team? Apply today!