As Account Coordinator, you are the linking pin between the customers, the sales people and the

operational teams within EMPWR, striving for an excellent service and sales support.

Your responsibilities

• You support the International Sales Managers in managing and servicing the key accounts you have been assigned to and you are a key player in managing different pre-sales processes;

• You collect relevant tender dossiers and gather and prepare the necessary information for these tenders;

• You act as a point of contact for EMPWR’s customers, for packaging and R&D related questions;

• You coordinate label & artwork with the customer and internally;

• You send product samples to the customers, manage the sales-related administration and act as the first troubleshooter when issues or questions arise. You support portfolio

management (new listings, cut tails, …);

• You pick up improvement projects on the go;

• You report to the Account Coordination Manager.

• You have a proven track record in sales support or product management and are highly skilled in communicating with and servicing clients;

• You preferably have a university degree or think as such;

• You are a problem solver and have strong communication skills, you are able to constantly think in terms of customer satisfaction;

• Key in your competencies and approach is your service mind-set and your ability to look beyond the task on your plate;

• You are a team player;

• You are fluent in Dutch & English, knowledge of other languages is a plus (f.e. German);

• You have good MS Office & SAP skills.

• An autonomous position with a broad range of responsibilities within an internationally strong-growing and dynamic company with an excellent reputation and a strong brand;

• A vibrant and entrepreneurial environment with focus on growth, health and sustainability;

• Motivating salary package and a number of fringe benefits in line with your added value;

• Our office is easily accessible by bike, public transport & car. We are located in the Blue Towers in Ghent; close to the E17 and E40.