Customer Service Representative | Empwr

Raise the bar with us!

At Noble Foods (EMPWR group) we are not sitting still. In McMinnville, we currently have two production lines for protein bar and in the process of installing a third.

A new line for us, that means a lot of opportunities for you!

The Customer Service Representative position is the primary contact and communication focal point between the Co-Pack Customer and the plant. The Customer Service Representative is responsible for maintaining customer business relationships in order to provide total customer satisfaction. This position engages with employees across the business, including warehouse, production and office areas.

We are looking to fill 2 Customer Rep positions, Will you join our team as a Customer Service Representative?

A day in the life:

· Coordinates customer needs, orders and questions

· Supports clear and effective communication of customer expectations to the organization and demands accountability for performance to agreed-upon commitments

· Independently, or as a team member, investigates and resolves customer issues (delivery, price, quality, product and ingredient information, etc.) and takes ownership of problem resolution through a collaborative process.

· Understands Product knowledge of each customer that CSR represents.

· Ensures customer requirements are summarized and understood. Provides follow through to execution.

· Is an active participant in customer visits to Noble Foods Nutrition USA-EMPWR Group.

· Works closely with the following departments at Noble Foods Nutrition USA-EMPWR group to assure prompt responses to customer’s inquiries.

- Research and Development

-Quality Control

-Packaging

-Production

-Shipping

-Accounting

-Warehouse

What are we looking for in our next Customer Service Rep?

· Ability to work independently and follow-up all inquiries in a timely manner

· Excellent communication skills - written and verbal.

· Excellent organizational skill

· Must be experienced in Microsoft Office (Word, Excel & Outlook)

· Knowledge of Office Machines (copier, fax machine, telephone, computer)

· Must be able to follow instructions and manage processes

· Possess General Consulting skills

· Multi tasking skills

FOOD SAFETY - Notify Management of any Food Safety Issue.

· FOOD SAFETY – Aware of empowerment to act to resolve Food Safety Issues within the scope of work.

· FOOD SAFETY – Conform to all Good Manufacturing Practices (GMP’s).

· A TEAM PLAYER

Physical Requirements

·· May require sitting for long periods of time

· Use of a computer key board, monitor and other office equipment

· May be exposed to repetitive movement, bending, twisting, and using hands to handle products and other items

· Exposure to a variety of food allergens

· Exposure to hazards such as machinery, slippery floors

· Will be required to wear personal protective equipment (PPE) under certain conditions

· Able to lift up to 25lbs.

What do we offer?

There are plenty of reasons to work at EMPWR, such as:

· A permanent job with attractive pay

· Healthcare, dental, vision, paid holidays, employer contributed 401K.

· Good training, continuous coaching, and career advancement.

· A modern working environment in which your safety and well-being are paramount

· AND MORE!

Pošaljite prijavu

SAD: zašto vrijedi raditi s nama

EMPWR USA

Challenge the status quo

Gradimo nešto istinski posebno u Sjedinjenim Državama, kako bismo se suprotstavili statusu quo nutritivnih pločica i dokazali da one mogu biti prava poslastica. Naše se poslovanje širi velikom brzinom i tražimo najbolje ljude koji će s nama raditi na našim ambicioznim planovima rasta!

EMPWR USA 3

Sigurnost radnog mjesta

Sigurnost radnog mjesta u sigurnom i ugodnom radnom okruženju: rast koji predviđamo u volumenu poslovanja u narednim godinama velik je! Dakle, u mogućnosti smo osigurati radna mjesta jer nam treba mnogo ruku i pameti da se sve to posloži kako treba.

EMPWR USA McMinnville

Gdje radimo

Tvornica

U McMinnvilleu nam je rast poslovanja udahnuo novu snagu za proširenje poslovanja i modernizaciju naše opreme. Budućnost izgleda svijetlo, a ta „vibra“ čini ovo mjesto uzbudljivim za cijeli naš tim ovdje u SAD-u.

Centar za istraživanje i razvoj (IR)

Naš rastući IR centar mjesto je u kojem tim može izraditi i procijeniti prototipove za naše kupce i rastuću industriju nutritivnih pločica. Ovaj centar smješten je na samoj lokaciji tvornice, što nam omogućuje trenutačnu procjenu rezultata ispitivanja i brzo pomicanje naših inovacija korak dalje. Svi se zaposlenici potiču da kušaju nove prototipove i iznesu svoja mišljenja.

Nalazimo se na južnom kraju McMinnvillea, povijesnog grada u srcu vinske regije Oregona. Nema mnogo gradova ovdje koji su te sreće da su samo 45 minuta udaljeni od velikog grada, planina i oceana. Lagano putovanje na posao iz svih smjerova, bez prometnih gužvi.