EMPWR creates high quality nutritious and delicious bars.

Our company was founded in 2020 and has experienced remarkable growth ever since. We produce some of the most iconic and leading brands, setting the standard for taste and texture in the market. We’re active in The Netherlands, Croatia, USA, Canada and Belgium, with 1300 passionate employees.

As one talented team, we share a passion for high quality nutritious and delicious bars. Acting as entrepreneurs in our professions, we team up with each other on an exciting path to growth. EMPWR prioritizes employee safety and creates a motivating work environment that encourages collaboration and personal growth.

This year, we’re expanding even more and transform our operations into a state-of-the-art manufacturing facilities. With joined forces, we continue to grow.

Your challenge

As an Account Coordinator, you serve as the vital link between customers, the sales team, and our operational departments at EMPWR. Your role is to take the initial customer request, as outlined by our Sales Team, and navigate it through all essential steps. This ensures that, by the time production begins, our team has all the necessary information and packaging materials to produce the customer’s desired bar. From refining product specifications to coordinating packaging details, you ensure a smooth transition from concept to production-ready.

Your responsibilities

• Coordinate packaging development for new and existing protein bars. You’ll act as the key contact for EMPWR’s customers, art suppliers, and internal teams, coordinating all info with Sales, R&D, Quality & Regulatory and operations across our different international locations.

• Manage all the packaging related administration and act as the first troubleshooter when issues or questions arise.

• Communicate with the Master data team, so all data is accessible for other colleagues.

• Support International Sales Managers in overseeing and maintaining relationships with assigned key accounts, playing a pivotal role in managing various pre-sales activities and ongoing processes.

• Dispatch product samples to the customers.

• Pick up continuous improvement projects on the go, because we’re a strong growing company in a fast and flexible sector.

• Report to the Head of Sales Operations.

• You have a proven track record in sales support or project management and are highly skilled in communicating with and servicing clients.

• You preferably have a university degree or think as such.

• You are a problem solver and have strong communication skills, you are able to constantly think in terms of customer satisfaction.

• Key in your competencies and approach is your service mind-set and your ability to look beyond the task on your plate.

• You are a teamplayer.

• You are fluent in Dutch & English, knowledge of other languages is a plus (eg. German).

• You have good MS Office skills, and SAP skills are a plus.

• An autonomous position with a broad range of responsibilities within an internationally strong-growing and dynamic company with an excellent reputation and a strong brand.

• A vibrant and entrepreneurial environment with focus on growth, health and sustainability.

• Motivating salary package and a number of fringe benefits in line with your added value.

• Our office is easily accessible by bike, public transport & car. We are located in the Blue Towers in Ghent; close to the E17 and E40.

Join us and help shape the future of healthy snacking!